What is it?
What is First Citizens Bank?
First Citizens Bank is a regional bank that was established in 1898. It has a long history of providing financial services to customers in the United States. The bank has a strong presence in the southeastern states and branches in other parts of the country. Over the years, First Citizens Bank has evolved with changing times and technology, but it has remained committed to providing excellent customer service and a wide range of financial products.
Where is First Citizens Bank available?
First Citizens Bank is currently only available if you live in the following states:
- North Carolina
- South Carolina
- Tennessee
- Arizona
- California
- Colorado
- Florida
- Georgia
- Kansas
- Maryland
- Missouri
- New Mexico
- Oklahoma
- Oregon
- Texas
- Virginia
- Washington
- West Virginia
- Wisconsin
Pros & Cons
Pros & Cons of First Citizens Bank
First Citizens Bank is an excellent option for customers looking for a regional bank with a wide range of financial products and services. The bank's comprehensive online and mobile banking platform, a network of ATMs and branches, and commitment to customer service are all advantages.
Potential customers should know the monthly service fees, out-of-network ATM fees, and higher minimum deposit requirements for some accounts. Customers looking for a wider range of loan options may also want to consider other banks.
Products
First Citizens Bank Products and Services
Checking accounts
Premier
- $0/mo with qualifying activities
- $100 minimum deposit
- Access to preferred rates on CDs & EquityLines
- Earns interest
Prestige
- $0/mo with qualifying activities
- $100 minimum deposit
- Access to higher preferred rates on CDs & EquityLines
- Earns interest
Savings accounts
CD
- Highest interest rates
- $500 minimum deposit
- No monthly service fees
Money market
- Unlimited withdrawals & transfers
- $500 minimum deposit
Loans
Auto Loans
First Citizens Bank offers auto loans for new and used vehicles with flexible terms and competitive rates.
Personal Loans
The bank offers unsecured personal loans for various purposes, such as debt consolidation, home improvements, and major purchases.
Home Equity Loans
First Citizens Bank provides home equity loans for home improvement projects, debt consolidation, or other expenses.
Home Equity Lines of Credit (HELOC)
The bank offers a HELOC option which allows customers to access their home equity as needed.
Recreational Vehicle Loans
First Citizens Bank offers loans for recreational vehicles, including boats, RVs, and motorcycles.
Unsecured Lines of Credit
The bank provides unsecured lines of credit for overdraft protection or as a flexible funding source for unexpected expenses.
Investment and insurance services
Traditional IRA
- Tax-deductible contributions are allowed
- Contribution eligibility for those with earned income
- Penalty-free withdrawals after 59 1/2 years old.
Roth IRA
- Penalty-free and tax-free withdrawals are allowed after the account is funded for 5 years and you reach age 59 1/2
- Contributions can be withdrawn tax-free at any time
Credit Cards
Travel Rewards Credit Card (Best for traveling)
- 3 points for travel, 2 points for dining, and 1.5 points for everything else
- No foreign transaction fees
- $95/yr annual fee
Cash Rewards Credit Card (Best for everyday purchases)
- Unlimited 1.5% cash back on all purchases
- 0% on balance transfers during the first 12 months
- No annual fee
Smart Option Credit Card (Best for low interest)
- Get the lowest interest rates
- 0% on balance transfers during the first 12 months
- No annual fee
Secured Cash Back Credit Card (Best for building credit)
- Unlimited 1% cash back
- Establish or build credit quickly
- No annual fee
Fees
First Citizens Digital Banking Fees
| Internal funds transfers (within the bank): | Free |
| External fund transfers (bank to bank): | $2.99 |
| Incoming external transfers (bank to bank): | Free |
| Person-to-person transfers (Send money with Zelle®): | Free |
| Wire transfer base module: | $15/mo |
| Domestic wire origination: | $15/time |
| ACH single payments: | $3/time |
| Same-day ACH transactions: | $1/time (on top of ACH single payment) |
Support
First Citizens Bank Customer Support
First Citizens Bank offers multiple ways for customers to contact their customer support team. These include:
- Phone: Customers can call First Citizens Bank's customer support team at (888) 323-4732
- Email: Customers can email the bank’s customer support team by filling out a form on the bank’s website.
- In-Person: Customers can visit a First Citizens Bank branch to speak with a representative.
Bottom Line
Is First Citizens Bank for you?
If you are in need of a bank that offers a variety of financial services and products, First Citizens Bank is worth considering. However, it is important to carefully review the fees associated with each product and service and the bank's policies and interest rates. Additionally, consider the quality of customer service and support before deciding. Before opening an account, compare First Citizens Bank's offerings with other banks to determine if it's the right fit for you.
How does First Citizens Bank compare?
Banking, loans, & More All In One
Sign-up bonus (Currently at $300)
Need direct deposit to get 4.50% APY
Live support can be slow
High APY savings account (5.05% APY)
Free ATM reimbursements (Up to $30/mo)
No ATM network
Mobile check deposits sometimes take a while to clear
Highest sign-up bonus ($300)
24/7 live support
Some accounts don't earn high-interest
Service fees can be high
FAQ
First Citizens Bank FAQ
What type of accounts does First Citizens Bank offer?
First Citizens Bank offers checking, savings, money market, online savings accounts, loans, investment and insurance services, and credit cards.
Are there any monthly service fees associated with First Citizens Bank accounts?
Yes, some accounts may have monthly service fees. These fees may be waived with certain conditions, such as minimum balance requirements or direct deposit setup.
Is First Citizens Bank FDIC insured?
Yes, First Citizens Bank is FDIC insured. Customer deposits are insured up to $250,000 per depositor, per ownership category.
What is the interest rate offered on savings accounts at First Citizens Bank?
Interest rates on savings accounts may vary depending on the account type and balance. It is best to check with the bank for the latest interest rates.
Does First Citizens Bank have ATMs available for customer use?
Yes, First Citizens Bank has a network of ATMs that customers can use for free. However, there may be fees for using out-of-network ATMs.
